Last Updated: August 24, 2026
At Trivozy, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact our customer support team.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
By using trivozy.shop, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with Trivozy, we may collect information necessary to provide our products and services.
The information we may collect includes:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Customer support communications
- Payment-related transaction information
- IP address
- Browser and device information
- Website usage information
The specific information collected depends on how you interact with our website and services.
Information You Provide to Us
We collect information that you voluntarily provide when you:
- Create or use an account
- Place an order
- Complete checkout
- Contact customer support
- Ask questions about our products
- Subscribe to communications, where available
- Communicate with us about an existing order
Customers are responsible for providing accurate and current information when submitting an order or contacting us.
Payment Information
When you make a purchase from Trivozy, payment information is processed through the payment services available through our checkout.
Trivozy does not request or require customers to send complete payment card information through regular email, contact forms, or chat.
Payment-related information may be handled by the applicable payment provider to authorize and process your transaction.
For additional information about payments, please refer to our Payment Policy.
How We Use Personal Information
Trivozy may use personal information for legitimate business and operational purposes connected with providing our website, products, and services.
We may use information to:
- Process and manage customer orders
- Arrange order fulfillment and delivery
- Process and verify payments
- Communicate about orders and customer requests
- Provide customer support
- Respond to questions and inquiries
- Process returns and refunds
- Maintain appropriate transaction and business records
- Improve our website and shopping experience
- Identify technical or operational issues
- Help protect our website and transactions against misuse or fraudulent activity
- Comply with applicable legal and regulatory obligations
Order and Delivery Information
When you place an order, we collect information necessary to process and fulfill that order. This may include your name, contact details, billing information, delivery address, and order information.
Certain information may need to be shared with service providers involved in fulfilling an order, such as payment processors, shipping carriers, and delivery providers.
For complete information about delivery procedures, please review our Shipping Policy.
Customer Communications
When you contact Trivozy through email, contact forms, chat, or another available communication method, we may collect and retain information included in that communication.
We may use this information to:
- Respond to your questions
- Assist with an order
- Address customer service issues
- Process requests
- Maintain appropriate records of our communications
Automatically Collected Information
When you access our website, certain technical information may be collected automatically through our website or related technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- General website interaction information
This information may be used to operate and secure the website, understand website usage, identify technical issues, and improve website functionality.
Cookies and Similar Technologies
Trivozy may use cookies and similar technologies to help our website operate properly and support certain functionality.
Cookies may be used for purposes such as:
- Maintaining shopping-cart activity
- Remembering website preferences
- Supporting checkout
- Maintaining website security
- Understanding website usage
- Improving website functionality
Some cookies may be necessary for the website to function correctly, while others may depend on the services and features enabled on the website.
Where required by applicable law, users may be provided with choices regarding certain non-essential cookies.
How We Share Information
Trivozy does not sell your personal information simply for making a purchase on our website.
We may share information with third-party service providers when reasonably necessary to operate our website, process transactions, fulfill orders, provide customer services, or comply with legal obligations.
These service providers may include:
- Payment service providers
- Shipping and delivery providers
- Website hosting or technical service providers
- Customer support service providers
- Professional advisers where reasonably necessary
- Government authorities or other parties when legally required
Third-party service providers may process information according to their own privacy policies and applicable contractual or legal requirements.
Third-Party Service Providers
Some functions of our website may depend on third-party service providers.
For example, payment providers may process transaction information, while shipping providers may process information necessary to deliver your order.
Trivozy does not control the independent privacy practices of third-party websites or services.
We encourage customers to review the privacy policies of third-party services they choose to use.
Legal Reasons for Processing Information
Depending on the circumstances, personal information may be processed because:
- It is necessary to fulfill an order or customer request
- It is necessary to provide requested services
- It supports legitimate business interests
- Consent has been provided where required
- It is necessary to comply with a legal obligation
- It is necessary to protect the security and integrity of our website or transactions
Where processing is based on legitimate interests, we consider the relevant business purpose and applicable privacy requirements.
Data Retention
Trivozy retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing products and services
- Maintaining appropriate business and transaction records
- Processing orders
- Resolving disputes
- Preventing fraud or misuse
- Meeting applicable legal, accounting, or regulatory obligations
Different categories of information may be retained for different periods depending on their purpose and applicable requirements.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled according to applicable requirements.
Data Security
Trivozy takes reasonable administrative and technical measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Customers should take reasonable precautions when protecting their account information and personal information when using online services.
Your Data Protection Rights
Depending on applicable law and the circumstances of your request, you may have rights concerning your personal information.
These may include:
- Requesting access to personal information held about you
- Requesting correction of inaccurate or incomplete information
- Requesting deletion of personal information in certain circumstances
- Requesting restriction of certain processing
- Objecting to certain processing
- Requesting transfer or portability of eligible personal information
- Withdrawing consent where processing is based on consent
Certain rights may be subject to legal exceptions or requirements.
Accessing or Correcting Your Information
If you believe personal information held by Trivozy is inaccurate or you would like to request access to eligible personal information, you may contact us using the contact information provided below.
We may request sufficient information to understand and verify your request. We may also take reasonable steps to verify your identity before making certain changes or providing personal information.
Deletion Requests
You may contact Trivozy to request deletion of eligible personal information.
A deletion request may be subject to circumstances where information must or may lawfully be retained, including where records are required for:
- Legal obligations
- Accounting purposes
- Transaction records
- Dispute resolution
- Fraud prevention
- Other legitimate business purposes
Children’s Privacy
Our website and products are not intended to knowingly collect personal information from children where parental or guardian authorization would be required under applicable law.
If we become aware that personal information relating to a child has been collected in circumstances where it should not have been collected, we will take appropriate steps consistent with applicable requirements.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances, these rights may include:
- Right to know about personal information collected
- Right to request deletion of personal information, subject to applicable exceptions
- Right to correct inaccurate personal information
- Right to opt out of certain activities where applicable
- Right to non-discrimination for exercising applicable privacy rights
To exercise an applicable privacy right, please contact us using the information below.
Changes to This Privacy Policy
Trivozy may update this Privacy Policy periodically to reflect changes in our website, business operations, services, privacy practices, or applicable requirements.
Any revised Privacy Policy will be published on this page with an updated Last Updated date.
Customers and website visitors are encouraged to review this page periodically.
Privacy Questions and Requests
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Trivozy using the following information:
Business Name: Trivozy
Website: trivozy.shop
Email: support@trivozy.shop
Business Location: New York, United States
Business Address: 101 Avenue of the Americas, New York, NY 10013, United States
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM