Last Updated: August 25, 2026
At Trivozy, we aim to provide a secure, convenient, and transparent payment experience for customers purchasing our formal footwear. This Payment Policy explains the payment methods available through our website, payment processing, order authorization, refunds, and payment-related questions.
1. Accepted Payment Methods
Trivozy accepts the payment methods displayed and made available during checkout.
Depending on availability, these may include:
Credit cards
Debit cards
Visa
Mastercard
American Express
Discover
Other payment methods displayed at checkout
All prices on our website are displayed in U.S. Dollars (USD) unless otherwise stated.
Payment methods may change from time to time based on availability and payment-service provider requirements.
2. Payment Security
We take reasonable measures to protect payment-related information.
Payment information entered during checkout is processed through the payment services available on our website.
Trivozy does not request customers to send complete payment card numbers, CVV codes, passwords, or other sensitive payment credentials through regular email, social media, or chat.
Customers should only enter payment information through the secure checkout process provided on our website.
3. Order Authorization and Confirmation
When you place an order, your selected payment method may be authorized to verify that sufficient funds or credit are available.
An authorization may temporarily affect your available balance, depending on your bank or payment provider.
After an order has been successfully processed, customers may receive an order confirmation by email.
An order confirmation does not necessarily mean that the order has been shipped. Orders remain subject to product availability, payment verification, and successful processing.
4. Fraud Prevention
To protect our customers and prevent unauthorized transactions, Trivozy may take reasonable steps to verify an order when necessary.
These steps may include:
Requesting additional information for an order flagged for review.
Contacting the customer to confirm order or billing details.
Cancelling or declining an order when we reasonably believe it may be unauthorized or fraudulent.
We appreciate your cooperation when additional verification is necessary to maintain a secure shopping environment.
5. Billing Information
Customers are responsible for providing accurate billing information when placing an order.
Please ensure that:
Your billing address matches the information associated with your payment method when required.
The name provided during checkout is accurate.
Your payment information is entered correctly.
Your contact information is accurate so we can contact you regarding your order when necessary.
Incorrect or mismatched billing information may result in payment delays, declined transactions, or additional verification requirements.
6. Payment Issues
If your payment is declined or cannot be completed, please check the following:
Your card or payment method has sufficient funds or available credit.
Your billing information has been entered correctly.
Your payment method is enabled for online transactions.
Your bank or payment provider has not blocked the transaction.
If you continue to experience payment problems, please contact your bank, card issuer, or payment provider.
You may also contact Trivozy customer support for assistance with your order.
7. Refunds
Approved refunds are handled according to our Return & Refund Policy.
Where applicable:
Refunds will generally be issued to the original payment method used for the purchase.
Processing times may vary depending on the payment provider or financial institution.
After Trivozy submits a refund, additional processing time may be required before the funds appear in your account.
For complete information about eligibility, returns, and refunds, please review our Return & Refund Policy.
8. Payment Disputes
If you believe a payment or transaction on your account is incorrect or unauthorized, please contact Trivozy as soon as possible.
We may review the order and transaction information to help resolve the matter.
If necessary, customers should also contact their bank or payment-card provider regarding unauthorized transactions.
9. Currency
All product prices on Trivozy are displayed in U.S. Dollars (USD) unless otherwise stated.
If you use a payment method issued outside the United States, your bank or payment provider may apply currency-conversion charges or other fees.
Trivozy does not control fees charged by a customer’s bank, card issuer, or payment provider.
10. Payment Information and Privacy
Payment-related information may be processed by the payment providers and services used to complete transactions on our website.
Trivozy handles personal information in accordance with our Privacy Policy.
Customers should not send complete payment card details or other sensitive financial information to Trivozy through email or other unsecured communication methods.
11. Contact Us About a Payment
If you have questions about a payment, order, or transaction, please contact us:
Business Name: Trivozy
Email: support@trivozy.shop
Business Location: New York, United States
When contacting us about an order, please provide your order number and the email address used during checkout when appropriate.
Changes to This Payment Policy
Trivozy may update this Payment Policy when necessary to reflect changes to our payment methods, payment providers, business practices, or applicable requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
Customers are encouraged to review this page periodically.