Terms & Conditions

privacy policy (2)

Last Updated: August 25, 2026

Welcome to Trivozy. These Terms & Conditions govern your use of the Trivozy website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms & Conditions and the policies referenced on this website.

About Trivozy

Trivozy is an online footwear store offering a curated collection of formal and classic shoes designed for customers looking for versatile footwear for professional, formal, and special occasions.

We provide product information, pricing, availability, sizing details, and purchasing information on our website. We aim to keep the information on our website accurate and up to date.

Using Our Website

By using the Trivozy website, you agree to:

  • Use the website only for lawful purposes.

  • Provide accurate information when placing an order or contacting us.

  • Not attempt to interfere with the security or operation of our website.

  • Not use our website for fraudulent, abusive, or unauthorized activities.

  • Keep your account information secure if you choose to create an account.

We reserve the right to restrict or suspend access to the website when necessary to protect our customers, business, or website.

Product Information

We make reasonable efforts to provide accurate descriptions, photographs, sizes, colors, materials, and other product information.

Product colors may appear slightly different depending on your device, display settings, lighting, or photography conditions.

Customers should carefully review the product description, size information, and available options before placing an order.

Product Availability

Product availability may change without notice.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order and available options. If we are unable to fulfill the order, the applicable amount paid for the unavailable product will be refunded.

Pricing

All product prices are displayed on the website in U.S. Dollars (USD) unless otherwise stated.

We make reasonable efforts to keep pricing information accurate. However, occasional pricing or listing errors may occur.

If an obvious pricing error affects an order, we may contact you before processing the order to confirm whether you would like to continue with the purchase at the correct price.

Applicable taxes, shipping charges, or other charges will be displayed during checkout when applicable.

Orders

Customers are responsible for providing accurate information when placing an order, including:

  • Full name

  • Email address

  • Shipping address

  • Billing information

  • Product and size selection

  • Other information required to complete the purchase

After an order is submitted, you may receive an order confirmation by email.

An order confirmation does not necessarily guarantee that an order has been shipped. Orders remain subject to product availability, payment verification, and successful processing.

Payments

Payments are processed through the payment methods made available during checkout.

Customers are responsible for providing accurate payment information.

We do not ask customers to send complete payment card information through regular email, messages, or other unsecured communication channels.

Payment information may be processed by third-party payment providers according to their own terms and privacy practices.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at:

Email: support@trivozy.shop

We will make reasonable efforts to accommodate cancellation or modification requests received before an order has entered processing or shipping.

Once an order has been processed or shipped, cancellation or modification may no longer be possible. In such cases, customers should review our Return & Refund Policy.

Shipping and Delivery

Trivozy currently offers shipping according to the shipping options available at checkout.

Shipping charges, processing times, estimated delivery times, and other delivery information are described in our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address.

Trivozy is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, incorrect addresses, or other delivery-related circumstances.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before purchasing if they have questions about eligibility, return timeframes, product condition requirements, refunds, or return procedures.

Intellectual Property

The content available on the Trivozy website, including our brand name, logo, product images, graphics, written content, designs, and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use Trivozy content for commercial purposes without appropriate authorization.

Third-Party Services and Links

Our website may use third-party services that support functions such as payment processing, shipping, analytics, website functionality, or other ecommerce services.

Third-party services may have their own terms and privacy policies. Trivozy is not responsible for the independent policies or practices of third-party websites or services.

Errors and Website Information

We work to keep our website information accurate, but we do not guarantee that every product description, price, image, availability status, or other website information will always be completely free from errors.

We may correct errors, update information, or modify product availability and pricing when necessary.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and handled when you use our website, place an order, or communicate with us.

Cookies

Trivozy may use cookies and similar technologies to support website functionality, improve the shopping experience, remember preferences, and understand website usage.

For more information, please review our Cookies Policy.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate order and contact information.

  • Reviewing product details before purchasing.

  • Providing a complete shipping address.

  • Reviewing order confirmation information.

  • Following applicable return procedures.

  • Using the website lawfully and responsibly.

Limitation of Liability

To the extent permitted by applicable law, Trivozy will not be responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, service interruptions, website outages, incorrect customer information, or other circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit rights or protections that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Customers are encouraged to review this page periodically.

Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of the State of New York and the United States, to the extent permitted by applicable law.

Any disputes will be handled in accordance with applicable laws and legal requirements.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Business Name: Trivozy
Email: support@trivozy.shop
Business Location: New York, United States

For questions about a specific order, please include your order number and the email address used when placing the order.

Related Policies:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Payment Policy

  • Cookies Policy

  • FAQ

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